All sale merchandise is considered final sale
All special orders are considered final sale.
All other transactions can be returned or exchanged if received within 7 days from delivery.
BUT, WE MUST BE CONTACTED THAT YOU'D LIKE TO RETURN OR EXCHANGE THE ITEM PRIOR TO YOU SHIPPING IT BACK. RETURN SHIPPING IS CUSTOMER RESPONSIBILITY.
contact is: email@example.com
Please be advised that you will be responsible for the original and additional shipping cost to return merchandise. We recommend that you insure your package for its full value and use a parcel delivery service that can track your package. Customers are responsible for merchandise until it reaches our shipping department. Returns sent to us without an Return Authorization Number will be refused.
All merchandise that is returned must be in its original condition, which includes all hang-tags attached. Please use caution when trying on merchandise. Merchandise that has evidence that it has been worn will also void your right to an exchange or refund. Merchandise that does not reach us within 7 days will void your right to an exchange or refund.
security of our site: you will see https in our address, this denotes that our site is encrypted and secure.
souchi.com is pci compliant.
Please read our policies carefully before placing your order.
You cannot complete orders online without agreeing to the terms that follow:
We do not have an in-stock guarantee. We do our best to make sure items that have sold are reflected online, we will contact you if your ordered item is not in stock and you will not be invoiced or charged until your order is confirmed.